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| | A PROUD HERITAGE, A PROMISING FUTURE
Philippine Airlines (PAL) began life with a noble mission: to serve as a partner in nation-building. With this in mind, PAL took to the skies on 15 March 1941, using a Beech Model 18 aircraft amid the specter of a global war. It became Asia's first airline.
PAL through the years
Since then, PAL deeply involved itself in shaping the course of historic events. With its every takeoff and touchdown, PAL planted the seed of growth.
PAL has become one of the most respected airlines around the world with a young and modern fleet of aircraft and a route network that spans 32 foreign cities and 21 domestic points.
Service excellence
PAL's excellent service has won the hearts of travelers worldwide. This trademark has distinguished it from the pack and has stood guard in an environment that has grown more competitive by the day.
But PAL does not sit on its laurels. Realizing that it owes its success to its loyal passengers, PAL launched a campaign called "Call for excellence" to serve its market better.
Embracing e-business
PAL began embracing electronic commerce with the introduction of its Online Booking service that accepts ticket purchases and credit card payments for all flights. A new, improved website was also launched to serve the customers' needs more quickly and efficiently.
A promising future
The future for PAL has never been more promising. Its more than six decades of service has given the airline a greater sense of purpose, a rising pride in its product and a confidence born out of having survived probably the worst.
These will surely win the battles ahead for PAL. |
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